Software Development Engineer – Customer Experience & Business Trends (GenAI)
Amazon · Hyderabad
| Company | Amazon |
|---|---|
| Role | Software Development Engineer – Customer Experience & Business Trends (GenAI) |
| Location | Hyderabad |
| Work mode | On-site |
| Experience | 3–6 years |
| Job type | Full-time |
About this job
Amazon is hiring a Software Development Engineer in Hyderabad for Customer Experience and Business Trends (CXBT). This group studies and improves customer experience for almost every Amazon business.
You will build full stack web apps and services, add GenAI features for personal and automated customer interactions, and improve the core platform. Data access controls and governance are also part of the work. The role is in the office.
Eligibility
- 3+ years of professional software development, excluding internships
- 2+ years designing systems for reliability and scale
- Strong coding in at least one programming language
- Full lifecycle: reviews, builds, testing and operations
- Bachelor's degree in computer science or equivalent preferred
Skills required
What you will do
- Lead design, coding and release of system features
- Build scalable full stack web apps and services
- Add GenAI features to automate and personalise workflows
- Improve processes and the core platform
- Work with program managers and designers on fast delivery
How to apply
- Open the official Amazon job page with the Apply button and submit your application there.
- Tailor your resume to full stack systems you designed, any GenAI features you shipped, and their scale.
Before the interview, prepare:
- System design: an insights dashboard over large datasets
- Adding an LLM feature safely: prompts, limits and fallbacks
- Access control design: roles, policies and auditing
- Leadership Principles stories: Customer Obsession and Dive Deep
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