Package Consultant – SAP CX
IBM · Kolkata
| Company | IBM |
|---|---|
| Role | Package Consultant – SAP CX |
| Location | Kolkata |
| Work mode | Hybrid |
| Experience | 1–3 years |
| Job type | Full-time |
About this job
IBM Consulting works with large companies across industries on hybrid cloud and AI projects, so this is a client-facing role: you will spend time understanding how a client's business works, not only configuring software. In this Kolkata role you will be the SAP Customer Experience (CX) specialist on client projects, taking a requirement from workshop to a working, tested solution.
It suits someone who has already worked on at least one SAP Customer Experience (CX) implementation or support project and wants broader consulting exposure. SAP CX covers sales, service and commerce cloud products, so customer-process knowledge is important. IBM does not publish a years-of-experience figure for this role, so read the official page carefully before applying.
Eligibility
- Hands-on SAP Commerce Cloud experience
- IBM Consulting does not state years of experience for this role; check the official page
Skills required
What you will do
- Configure SAP CX modules
- Analyse business needs
- Test and train users
How to apply
- Open the official job page using the button below and read the full description
- Tailor your resume to the skills listed here and apply directly on the company's careers site
Before the interview, prepare:
- SAP Sales Cloud and Service Cloud basics
- Integration of CX with S/4HANA
- Lead-to-cash process
- A CX rollout you worked on
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