Staff Software Engineer – AI-Native Integrations, ServiceNow Flow
ServiceNow · Hyderabad
| Company | ServiceNow |
|---|---|
| Role | Staff Software Engineer – AI-Native Integrations, ServiceNow Flow |
| Location | Hyderabad |
| Work mode | On-site |
| Experience | 6+ years |
| Job type | Full-time |
About this job
ServiceNow is hiring a Staff Software Engineer in Hyderabad for Flow, its new conversational AI service desk. On the Integrations team you will own how Flow connects to identity, device, ticketing, document and chat systems while keeping each source's permissions intact.
You will build a pipeline that generates connectors from vendor specs, design tool actions an AI can call safely, mirror access models and credentials, ship with agentic coding and lead on architecture. The stack is TypeScript on Bun, PostgreSQL, Temporal and Nango. The role is in the office.
Eligibility
- 8+ years with strong system design, API design and testing
- Built and ran third-party integrations: webhooks, rate limits, sync
- Designed APIs or SDKs other systems use without help
- Least-privilege access and tenant isolation judgment
- Hands-on agentic development and technical leadership
Skills required
What you will do
- Build a pipeline that generates connectors
- Design safe tool actions for AI
- Mirror permissions and handle credentials
- Lead agentic coding practices
- Set architecture and mentor engineers
How to apply
- Open the official ServiceNow job page with the Apply button and submit your application there.
- Tailor your resume to integrations you built and ran, API contracts you owned and AI tools work.
Before the interview, prepare:
- Incremental sync and delete detection
- Designing tool schemas an LLM picks correctly
- OAuth scopes and least privilege
- Versioning an API without breaking users
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