Mars opens global capability centre in Hyderabad: 400+ staff now, plans for 1,000
Mars, Incorporated, the US company behind brands such as Snickers, M&M's, Pedigree and Royal Canin, opened a global capability centre (GCC) in Hyderabad on 13 November 2026. The centre is run together with Genpact, which has worked with Mars since 2018.
According to the companies' announcement, the centre covers about 60,000 sq ft. It opens with more than 400 Genpact employees, and Mars plans to grow it over time to 1,000 Mars associates.
What the Hyderabad centre will do
The GCC will support Mars's business in all its markets and act as a hub for digital innovation and business support. Its main job is to redesign how Mars runs its operations using Genpact's "agentic operations" approach, where AI agents do parts of the work while people stay in charge of the results.
The companies say the aim is to make Mars's global operations faster, more consistent and easier to track, using AI-assisted systems that work within clear rules and human oversight.
Who said what
- Claus Aagaard, Chief Financial Officer of Mars, said the investment shows the company's confidence in India's business and talent, and that the centre will strengthen work across markets and digital skills.
- D Sridhar Babu, Telangana's IT and Industries Minister, called Hyderabad a leading destination for capability centres and said he expects the centre to create specialised talent opportunities.
- Tarun Chopra of Genpact said Genpact has run Mars operations for almost a decade and will now use that knowledge for AI-assisted operations with human oversight.
Mars in India
Mars has had a presence in India since 1995. It runs seven factories in the country and employs more than 2,400 associates across snacking, food and pet nutrition, plus a Royal Canin packaging centre. The company has also announced a $55 million expansion of its pet nutrition factory in Hyderabad and a $12 million Royal Canin distribution and packaging centre.
What this means for job seekers
The announcement does not list open roles or a hiring drive yet. The only numbers shared are the 400+ Genpact staff at launch and the plan to reach 1,000 Mars associates later.
Centres that run AI-assisted business operations usually need a mix of skills. If you want to be ready when roles open, these areas are worth building:
- Data and analytics: SQL, Excel and a BI tool such as Power BI or Tableau
- Automation and AI: Python, workflow automation and how to check AI output
- Business processes: finance, supply chain or procurement basics, which many GCC roles support
- Cloud and ERP basics: how large companies run systems like SAP and cloud platforms
How to apply
Watch the official careers pages of Mars and Genpact for Hyderabad openings, and apply only there. Never pay anyone for a job offer.
For current openings in the city, see IT jobs in Hyderabad, data jobs, software engineer jobs and fresher jobs.
Sources: Business Standard (ANI / PRNewswire release), 13 November 2026 · ANI, 13 November 2026
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