Support Engineer II, CMT Tech Support
Amazon · Bengaluru
| Company | Amazon |
|---|---|
| Role | Support Engineer II, CMT Tech Support |
| Location | Bengaluru |
| Work mode | On-site |
| Experience | 1–3 years |
| Job type | Full-time |
About this job
Amazon is hiring a Support Engineer II in Bengaluru for CMT Tech Support. The role manages incidents and operational issues for large-scale services and drives operational excellence.
You will troubleshoot and debug production systems, handle incidents, write scripts to automate fixes, and improve processes. The posting asks for 2+ years of software development or technical support experience, Unix skills and scripting.
Eligibility
- 2+ years of software development or technical support
- Troubleshooting and debugging technical systems
- Unix and scripting in a modern language
- Degree in computer science or equivalent
Skills required
What you will do
- Manage incidents and operational issues
- Troubleshoot and debug production systems
- Automate fixes with scripts
- Improve support processes
How to apply
- Open the official job page using the button below and read the full description
- Tailor your resume to the skills listed here and apply directly on the company's careers site
Before the interview, prepare:
- Unix commands for log analysis (grep, awk, sed)
- Walk through an incident from alert to fix
- A script you wrote to automate support work
- Amazon Leadership Principles stories
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