Technical Support Engineer – Azure App Services
Microsoft · Hyderabad
| Company | Microsoft |
|---|---|
| Role | Technical Support Engineer – Azure App Services |
| Location | Hyderabad |
| Work mode | On-site |
| Experience | 3–6 years |
| Job type | Full-time |
About this job
Microsoft is hiring a Technical Support Engineer in Hyderabad for Azure App Services. You will be the front line for business customers who run web apps on Azure, solving problems by phone, email and web.
You will troubleshoot App Service issues, give proactive advice, and create self-help content. The posting asks for three years of customer-facing technical support and two years working with Azure App Services customers.
Eligibility
- 3 years of customer-facing technical support
- 2 years supporting Azure App Services customers
- Strong troubleshooting of App Service issues
- Experience with large enterprise environments is a plus
Skills required
What you will do
- Solve customer technical problems on Azure App Services
- Give proactive support advice
- Create self-help content
- Feed issues back to product teams
How to apply
- Open the official job page using the button below and read the full description
- Tailor your resume to the skills listed here and apply directly on the company's careers site
Before the interview, prepare:
- App Service troubleshooting: 5xx errors, slow apps, deployment failures
- Reading logs and diagnostics in Azure
- Networking basics: DNS, TLS, VNet integration
- Handling a frustrated customer
Get jobs like this every day on WhatsApp. Free, no spam, only verified openings.
Join channelStay safe: DailyITJobs is not a recruitment agency and is not connected to Microsoft. Apply only on the official website. Never pay anyone for a job, interview or offer letter.