Junior Service Desk Analyst (Apprenticeship)
Endava · Bengaluru
| Company | Endava |
|---|---|
| Role | Junior Service Desk Analyst (Apprenticeship) |
| Location | Bengaluru |
| Work mode | On-site |
| Experience | Fresher (0–1 yr) |
| Job type | Full-time |
About this job
Endava is hiring Junior Service Desk Analysts in Bengaluru under an apprenticeship. It's a good entry point into IT support for freshers.
Eligibility
- Intermediate English (spoken and written)
- Good communication and documentation skills
- Willing to work rotational shifts, including nights, in a 24/7 setup
Skills required
What you will do
- Be the first contact for IT issues by phone, email and chat
- Log and prioritise tickets in Freshservice
- Fix problems or escalate them to the right team
How to apply
- Open the official job page using the button below
- Read the full description and check you meet the requirements
- Apply directly on the company's careers site with an updated resume
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