Junior Service Desk Analyst (Voice Support) – Hyderabad
Endava · Hyderabad
| Company | Endava |
|---|---|
| Role | Junior Service Desk Analyst (Voice Support) – Hyderabad |
| Location | Hyderabad |
| Work mode | On-site |
| Experience | Fresher (0–1 yr) |
| Job type | Full-time |
About this job
Endava is hiring Junior Service Desk Analysts in Hyderabad for first-level IT support over phone calls. Freshers and people with up to 3 years of experience can apply.
Eligibility
- 0–3 years of experience
- Diploma or degree in IT or related field
- Basic knowledge of computers, networking and access management
- Willing to work rotating shifts and weekends
Skills required
What you will do
- Answer IT support calls and fix issues on the first call where possible
- Record steps and escalate unresolved issues
- Meet service-level and quality targets
How to apply
- Open the official job page using the button below
- Read the full description and check you meet the requirements
- Apply directly on the company's careers site with an updated resume
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