Staff Site Reliability Engineer – Confluent Cloud Infrastructure
IBM · Bengaluru
| Company | IBM |
|---|---|
| Role | Staff Site Reliability Engineer – Confluent Cloud Infrastructure |
| Location | Bengaluru |
| Work mode | Remote |
| Experience | 6+ years |
| Job type | Full-time |
About this job
IBM is hiring a Staff Site Reliability Engineer for Confluent Cloud, the managed Kafka streaming platform that runs across AWS, GCP and Azure. The role is remote within India and sits in a horizontal team responsible for the reliability standards and tools every engineering team uses.
About three quarters of the work is hands-on reliability engineering: automation, tooling, failure-pattern analysis and SLO frameworks. The rest is running the incident management program, acting as incident commander and coaching teams through post-mortems.
Eligibility
- 10+ years of experience across SRE, incident management or reliability work
- Hands-on cloud work on AWS, GCP or Azure
- Deep experience with incident tooling such as Rootly or PagerDuty
- Strong understanding of distributed systems; Kafka knowledge preferred
- Deep observability, Kubernetes and CI/CD knowledge
Skills required
What you will do
- Find systemic failure patterns and design fixes that stop repeats
- Define SLO/SLA frameworks and use error budgets to guide investment
- Build automation and dashboards that cut incident toil
- Serve as on-call incident commander and run incident training
- Review customer-facing root cause documents for accuracy and clarity
How to apply
- Open the official IBM job page with the Apply button and submit your application there.
- Tailor your resume to incidents you commanded, reliability programs you led and the tooling you built.
Before the interview, prepare:
- SLOs and error budgets: define an SLO for a streaming service and how you would use it
- Incident command: roles, communication and running a large incident
- Kafka failure modes: broker loss, under-replicated partitions and consumer lag
- Post-mortems: writing a blameless review with actionable follow-ups
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