Technology Support III – DevOps & SRE
JPMorgan Chase · Hyderabad
| Company | JPMorgan Chase |
|---|---|
| Role | Technology Support III – DevOps & SRE |
| Location | Hyderabad |
| Work mode | On-site |
| Experience | 3–6 years |
| Job type | Full-time |
About this job
JPMorgan Chase is hiring a Technology Support III in Hyderabad for the Chief Technology Office. You will keep production application flows stable, available and fast, and resolve service interruptions for internal and external systems.
The role covers monitoring, incident, problem and change management, and uses DevOps tools such as Jenkins, Terraform, Docker and Kubernetes. It includes on-call work and using approved AI tools for faster triage.
Eligibility
- 3+ years troubleshooting and maintaining IT services
- Experience in SRE, DevOps or application support with SLIs/SLOs
- Familiar with Grafana, Prometheus, Splunk or OpenTelemetry
- Hands-on Jenkins, Terraform, Git, Docker and Kubernetes
- Willing to join on-call and know ITIL processes
Skills required
What you will do
- Support day-to-day operations and stability of systems
- Monitor production and escalate issues with clear updates
- Support incident, problem and change management
- Spot recurring interruptions and drive fixes
- Use AI tools for triage and trend analysis with validation
How to apply
- Open the official JPMorgan Chase job page with the Apply button and submit your application there.
- Tailor your resume to production issues you resolved, monitoring you set up and the DevOps tools you used.
Before the interview, prepare:
- Incident vs problem vs change management under ITIL
- SLIs and SLOs: define them for an internal API
- Jenkins shared libraries and a pipeline you maintained
- Kubernetes triage: CrashLoopBackOff, OOMKilled and pending pods
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