Team Manager, Technical Support (Hybrid)
Smartsheet · Bengaluru
| Company | Smartsheet |
|---|---|
| Role | Team Manager, Technical Support (Hybrid) |
| Location | Bengaluru |
| Work mode | Hybrid |
| Experience | 6+ years |
| Job type | Full-time |
| Salary | Not disclosed |
| Last date | Not mentioned. Apply early. |
About this job
Smartsheet is hiring a Technical Support Team Manager in Bengaluru (hybrid) to lead a global team that supports enterprise customers.
Eligibility
- 3+ years leading and developing a support team
- Experience managing SLAs and KPIs
Skills required
What you will do
- Coach and develop support engineers
- Manage case queues and meet SLAs
- Use metrics and feedback to improve support
How to apply
- Open the official job page using the button below
- Read the full description and check you meet the requirements
- Apply directly on the company's careers site with an updated resume
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