Technical Services Engineer – MongoDB (Bengaluru / Gurugram)
MongoDB · Bengaluru / Gurugram
| Company | MongoDB |
|---|---|
| Role | Technical Services Engineer – MongoDB (Bengaluru / Gurugram) |
| Location | Bengaluru / Gurugram |
| Work mode | Hybrid |
| Experience | 3–6 years |
| Job type | Full-time |
About this job
MongoDB is hiring a Technical Services Engineer in Bengaluru or Gurugram. You will help customers run MongoDB in production, solving hard problems across the database, drivers, Atlas cloud and infrastructure as part of a 24x7 follow-the-sun team.
The work covers diagnosing issues with logs, metrics and query plans, advising on data design and performance versus cost, leading customers through incidents, guiding migrations and feeding product gaps back to engineering. The role is hybrid.
Eligibility
- 5+ years of proven technical experience
- Strong SQL or NoSQL and query plan analysis
- Troubleshooting Linux, networking and storage
- Leading production incidents with customers
- Plus: Python or Bash, cloud data platforms, Docker
Skills required
What you will do
- Diagnose issues across app, database and infra
- Advise on data design and performance
- Lead customers through incidents and RCA
- Guide migrations and onboarding
- Share product feedback with engineering
How to apply
- Open the official MongoDB job page with the Apply button and submit your application there.
- Tailor your resume to database issues you diagnosed, incidents you led and migrations you guided.
Before the interview, prepare:
- Reading a MongoDB explain plan
- Indexing strategies for slow queries
- Replica sets and failover
- Running a post-incident review
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