Senior Support Engineer – Oracle Integration Cloud
Oracle · India
| Company | Oracle |
|---|---|
| Role | Senior Support Engineer – Oracle Integration Cloud |
| Location | India |
| Work mode | On-site |
| Experience | 3–6 years |
| Job type | Full-time |
About this job
Oracle is hiring a Senior Support Engineer in India to support enterprise customers using Oracle Integration Cloud (OIC) and related Oracle Cloud Infrastructure (OCI) services.
You will troubleshoot complex technical problems by phone and web, reproduce and escalate product defects to development, handle critical customer escalations, advise on configuration and best practices, and write knowledge articles. The role supports customers across regions. Oracle does not state a city or a number of years.
Eligibility
- Oracle does not state years of experience for this role; check the official page
- Strong troubleshooting of integration and cloud issues
- Knowledge of Oracle Integration Cloud and OCI
- Professional fluency in English
Skills required
What you will do
- Resolve complex OIC and OCI customer issues
- Reproduce, document and escalate product defects
- Handle critical escalations independently
- Write knowledge articles and troubleshooting guides
How to apply
- Open the official job page using the button below and read the full description
- Tailor your resume to the skills listed here and apply directly on the company's careers site
Before the interview, prepare:
- How an integration flow works in OIC (adapters, mappings, connections)
- Debugging a failed REST or SOAP integration
- OCI basics: compartments, networking, IAM
- Explaining a complex fix to a customer
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