Technical Support Engineer – Azure Monitoring
Microsoft · Bengaluru
| Company | Microsoft |
|---|---|
| Role | Technical Support Engineer – Azure Monitoring |
| Location | Bengaluru |
| Work mode | Hybrid |
| Experience | 3–6 years |
| Job type | Full-time |
About this job
Microsoft is hiring a Support Engineer in Bengaluru for the Azure Monitoring Enterprise team. You will own moderate to complex cases for enterprise customers on the services they use to watch and manage cloud and hybrid estates.
Products include Azure Monitor, Log Analytics, the Azure Monitor Agent, alerts, Application Insights, Azure Arc and update management. You will use logs, KQL queries and telemetry to find root causes, often under business pressure. The role is hybrid.
Eligibility
- Bachelor's degree in CS or IT and 3+ years of support or IT experience, or 5+ years without one
- Customer-facing support with ownership of complex cases
- Good Windows and Linux knowledge, including patching and logs
- Understanding of metrics, logs, agents, alerting and Azure basics
- Scripting in PowerShell or Python; KQL and AZ-104 are a plus
Skills required
What you will do
- Own enterprise cases across Azure Monitor, agents, alerts and Arc
- Investigate with logs, telemetry and KQL and drive to resolution
- Escalate with well-documented findings to product groups
- Write troubleshooting guides and coach newer engineers
- Feed back product defects and documentation gaps
How to apply
- Open the official Microsoft job page with the Apply button and submit your application there.
- Tailor your resume to monitoring, alerting or patching issues you solved and the queries or tools you used.
Before the interview, prepare:
- KQL basics: where, summarize, join and time charts
- Azure Monitor Agent: data collection rules and missing data
- Alerts and action groups: why an alert did or didn't fire
- Linux and Windows patching: update management failures
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