ServiceNow cuts jobs in India, UK and US in its third restructuring of 2026

10 Nov 2026 · By Amol Pagar

ServiceNow, the US software company whose platform many businesses use to run IT, HR and customer workflows, has cut jobs in India, the UK and the US. People Matters reported the cuts on 6 November 2026, citing Israeli outlet CTech.

This is the company's third round of job cuts in 2026, after earlier cuts in June and July. ServiceNow has not said how many roles are affected or which teams.

What ServiceNow said

The company said it is "making necessary changes to how we are structured", pointing to efficiency drives and disciplined headcount management. It also said it is still investing in and hiring for AI-focused skills, and that its own AI tools now deliver more than $1 billion a year in efficiency gains.

ServiceNow's goal is to end 2026 with about the same number of employees it started the year with.

The cost of restructuring

According to the company's latest quarterly filing:

Severance and related costs were $87 million in July–September 2026, up from $24 million a year earlier.
For the first nine months of 2026, they reached $167 million, compared with $53 million last year.

What this means for you

Big tech is reshaping teams, not only cutting. Companies like ServiceNow are reducing some roles while still hiring for AI, data and platform skills.
If you work in a support, sales-operations or routine engineering role, start building skills in AI tools, cloud or data now, while you are still employed.
If you are job hunting, look closely at the skills each opening asks for. AI-related roles are where most new hiring is happening.
Apply only through official company career pages.

Browse open ServiceNow jobs, data and AI jobs and software engineer jobs on Daily IT Jobs. Every listing links to the company's official page.

Sources: People Matters (6 Nov 2026), citing CTech and ServiceNow's quarterly filing.